Community Activity

Broadband Bill is not Broadband but my mobiles!

`I have spent some months now trying to sort out a number of issues with EE.  Some I have managed to solve but I am still unable to see my broadband bills even though they send through a notification, on e-mail,  saying this is my latest broadband bi...

SHTH by Contributor
  • 75 Views
  • 4 replies
  • 0 Helpful

EU Roaming

Hello ,my "contract" for pay monthly SIM expired some time ago - but the deal I have is still favourable so I've not upgraded . (I have a 40Gb/month deal which was locked in on a promo at 100Gb a month for the same price  )I'm travelling to Spain , I...

Winelad by Investigator
  • 15 Views
  • 0 replies
  • 0 Helpful

2 week review of EE 1.6gbs

Having been on the new 1.6gb/s service now for 2 weeks, and here are my views,i have the EE new smart router plus and 3 extenders, first off i know the EE smart hub plus only has 1gb LAN ports, speeds have been ok and stable WIFI rangers from about 6...

Bluenose_Dave by Established Contributor
  • 48656 Views
  • 636 replies
  • 183 Helpful

EE 5G Smart Hub disappointment.

Today I get my EE 5G Smart Hub and I'm disappointed. I don't know if I'm doing something wrong but this is not what I expected.I get 4 bars 5G signal here in Bayswater, London but the speeds 6-20 Mb/s. Only when I first turn it on It was 100Mb/s for ...

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Prorok7 by Investigator
  • 1007 Views
  • 12 replies
  • 1 Helpful

Direct debit set up

Hi I have set up a d/ d but the payment. Didn’t come out and also I just paid online- can you have a look it Says payment outstanding even though I have the d/d set up [Mod edit: Image rejected due to it containing personal information.]

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Imwiid8 by Explorer
  • 37 Views
  • 2 replies
  • 0 Helpful

The evolution of the BT TV box

Recently reading articles on various forums that Freely replacing freeview/Youview I wonder if this will come to the EE tv box the current offering delivered by aerial and even internet is rather limited  compared to the competition and considering B...

mrm1962 by Investigator
  • 195 Views
  • 7 replies
  • 6 Helpful

Order status. Website not much help.

Ordered fibre - order status page doesn't work - not a very good advert for EE!Any estimate of when this will be working again? thanks

gfb8846 by Explorer
  • 10 Views
  • 0 replies
  • 0 Helpful

sim activation

EE keep asking me to activate my sim. The phone seems to work so why? Activation goes wrong on EE website.

gfb8846 by Explorer
  • 9 Views
  • 0 replies
  • 0 Helpful