Apple Watch Series 11 Titanium Gold 42mm

[ThursdayNext_10]

Hello 

I previously had the titanium 11 46mm on order but I changed it first thing this morning after seeing the 46 mm at the Apple Store yesterday. I've  previously had the 45 mm Series 8, which was just about OK, and then the Ultra 2, which felt too big (hence changing contract). Strangely, the 46 mm felt even bigger again.

I've now got the 42 mm Titanium Gold on order, but very frustratingly it’s showing as a 28+ day delivery. I’m not sure why the wait is so long, as Apple Store UK are showing stock for delivery on 1 October.

Is it likely that EE delivery times will shorten?

Thank you 🙂 

Thursday

[Schockwave]

@ThursdayNext_10 , we have no idea, but yes if stocks are available and depending on how many have ordered before you, as it is delivered on a first come first serve basis.

[ThursdayNext_10]

Thanks for replying Schockwave - whilst I appreciate demand - everyone else is showing the watch is in stock so I am paying for something that is still showing as 28+ days for delivery with no update.  No one else seems to have a problem with demand - Apple, John Lewis, Curry's, Amazon etc all have stock. 

And there should be a way of finding out what is going on with an order - we are not stuck in the 1980s! I've been with EE/Orange for over 20 years and this is beyond frustrating.

Can someone from EE give a proper update please. 

[Ali_A]

Hi @ThursdayNext_10 

Looking at the order history for Apple Watch S11 42mm Gold/Titanium placed on 28th September 2025, (on any date after the 11th Sept up until today), the guidance has not changed- we are still expecting the delivery dispatch to be more than 28 days from the date the order was placed. 

Your order will currently be at an 'Open Sales' which means we are waiting to receive stock from the supplier so we can ship this out as soon as possible. 
The next tracking update we'll send will be once we have your device in stock and ready to ship. 

If you haven't done so already I would strongly recommend downloading the DPD app and as soon as this has been dispatched you will be notified with the tracking details.

I can appreciate this won't be the news you were hoping for, but I can assure you that we're working closely with the suppliers to ensure we can fulfil orders as soon as we can.

Ali

[ThursdayNext_10]

HI Ali

Many thanks - I've been looking at the order history and current stock for new orders day (and from when I originally ordered the larger version on 20/09) and it has not chanced at all from 28+ days - this is what is baffling me, especially seeing it being stock everywhere else. 

I do have the DPD app - but it feels like it is a long way from getting a dispatch notification.

Elouise