I am really disappointed with my latest anytime upgrade. The first time I used anytime upgrade it was perfect, this time it couldnt be more different.
I have upgraded received my phone, received a text saying my old phone was received, received a text saying enjoy your new plan. On the other hand I have received countless final reminders texts and a text saying phone not received a charge will be added.
I have called ee multiple times saying I have received confirmation and have proof of delivery through tracking.
Each time I am told you can either ring the 3rd party yourself to check if the phone has been received or ee can call you back the next day and sort it out. Ee d
