EE app and website
Support using EE to manage your account and check data on-the-go.
5148 PostsAccount
For any questions about managing your EE account, experts are on hand and ready to help.
Activity in Account
No phone in parcel upon delivery - only case & screen protector! EE useless!
I have always been so happy with their services UNTIL NOW!I upgraded 2 lines with EE (OCT 24) and took out insurance which came with a free minute one bundle (phone case and screen protector) with each phone. When DPD delivered the two parcels, one ...
iPhone 17 Pro Max delivery date
Why am I still waiting for my order?! Why do EE not keep people informed? I ordered on 25th September still no idea of when it will arrive. If there’s an extended delay then tell your customers! Keep people informed it’s really not much to ask? ...
Ho to claim... Promo rewards 2025
So, you've bought a qualifying Google Pixel device and EE said 'and get an ASUS Chromebook on us'. And, or, you've bought a Google Pixel 10 Pro or Pixel 10 Pro XL and EE said 'get Pixel Buds Pro 2 on us'.That's the easy part, now to claim. You'll nee...
My **** is available
I use 2 x sim cards for work and streaming dongles. when i come to manually top up, your app doesn't work as it should (never has) and if i use you website it ALWAYS crashes and shows error messages. its VERY HARD WORK just to top up. Feel free to ge...
Resolved! DPD returned by newly ordered phone to within hours without any reason why????
Hi EE, I ordered an iPhone 17 Pro Silver on Friday 7 November with a new contract and received an update from from DPD yesterday saying they had the phone and it would be delivered to me today. I checked my DPD app earlier this afternoon to check on ...
Iphone 17 pro max 1TB
Ordered an IPhone 17 pro max 1TB in cosmic orange 22nd of October and was told a 21 day wait, that’s been and gone, what is the likely wait time?
Can't access 18+ pages
I had a pay as you go plan for around 6 months or so. £15 per month. I then discovered I had some data left from another pay as you go I was on so I let EE expire and I put a second SIM I my phone to use that up. So I hadn't renewed EE for about 6 we...
Trying to add a TV to my basket and it keeps saying there was a problem
Every time I try to add a TV to my basket it says there was a problem and to try later.
Upgrade phone
I upgraded my mobile phone and paid the £30 fee and had confirmation email of my new phone but the tracking number does not work and had no emails since and no record of it on my online account any ideas ?
