my ee perks is no longer working and says deactivated

[margarettt]

i’ve tried to re register but it’s physically not letting me 

[James_B]

Welcome to the EE Community, @margarettt 🙂

I've sent a you a private message. Please check your inbox and get back to me when you have a moment.

Thanks

James

[sarlew]

Hello, I am having the same issue. Can you help? 
here is a screenshot of my page when I log in. 

 Thanks

[James_B]

I can help you with this, @sarlew 

Please check your community inbox.

James