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international call & numbers

VincentYeung
Explorer

I've just got the international call 500 min add-on.

I'd like to know if I need to call any special number or simply call + country code and mobile number?

Also, I see on the webpage it says the 500 min is only for up to 5 numbers? Do I read it correctly? 

Thanks. 

 

 

1 SOLUTION

Accepted Solutions

Hi James,

Thank you for your reply, John. 

I called them and they said the five numbers each month is removed and the website is outdated. So I can call as many numbers as I want as long as the total number of minutes is not more than 500. 

View solution in original post

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @VincentYeung,

Welcome to the EE Community. 🙂

That's right, you don't have to call a special number and you can use it to call up to five numbers each month.

James

Hi James,

Thank you for your reply, John. 

I called them and they said the five numbers each month is removed and the website is outdated. So I can call as many numbers as I want as long as the total number of minutes is not more than 500. 

Leanne_T
EE Community Support Team

Hi @VincentYeung 

Thanks for the update, we have fed this back to the relevant team and the Help page information will be updated removing the 5 numbers. 

Leanne 🙂