02-08-2023 12:00 PM
I've just got the international call 500 min add-on.
I'd like to know if I need to call any special number or simply call + country code and mobile number?
Also, I see on the webpage it says the 500 min is only for up to 5 numbers? Do I read it correctly?
Thanks.
Solved! See the answer below or view the solution in context.
02-08-2023 05:46 PM
Hi James,
Thank you for your reply, John.
I called them and they said the five numbers each month is removed and the website is outdated. So I can call as many numbers as I want as long as the total number of minutes is not more than 500.
02-08-2023 02:04 PM
Hi @VincentYeung,
Welcome to the EE Community. 🙂
That's right, you don't have to call a special number and you can use it to call up to five numbers each month.
James
02-08-2023 05:46 PM
Hi James,
Thank you for your reply, John.
I called them and they said the five numbers each month is removed and the website is outdated. So I can call as many numbers as I want as long as the total number of minutes is not more than 500.
03-08-2023 04:36 PM
Thanks for the update, we have fed this back to the relevant team and the Help page information will be updated removing the 5 numbers.
Leanne 🙂