Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73163 Views
  • 59 replies
  • 128 Helpful

Smart benefits

Hi, I have a BT Sports Smart Benefit on my account activated but when I go to my bt sports app it says it can’t find my account? Any help?

Tomb01 by Explorer
  • 305 Views
  • 3 replies
  • 0 Helpful

EE Perks

I have been trying to login/register for ee perks however it says if I try to register that my works email is already registered. If I try and login it says account was suspended due to not completing in enough time. I had issues two years ago trying...

JW4321 by Visitor
  • 271 Views
  • 1 replies
  • 0 Helpful

Getting my daughter roaming pass

I am the account holder and managed to get it on mine but she’s text 150  ROAMING PASS and it’s not going through . How do I give her the permissions to get it . Have tried every which way possible but ran out of ideas !! Anyone help ? 

Cooperfa by Explorer
  • 277 Views
  • 1 replies
  • 0 Helpful

Cost daily roaming France

Hii am travelling often to France and I am based in the UK London.Before, I had an option in my contract and I never paid extra charges while I was travelling abroad to use my phone and data roaming. Any suggestion or add on I can find for my contrac...

Cannot access EE Perks,

I have registered and now trying to verify my email for the past couple of weeks. I cannot login and cannot re-register. I keep getting the message "Sorry, there was a problem" 

J4YHU9H35 by Investigator
  • 298 Views
  • 5 replies
  • 0 Helpful

Insurance

I upgraded my iPhone and took insurance does that include Apple care or is this just ee insurance 

EE Perks

Hi,I had set up a NHS perk account set up around 2 years ago, i have since upgraded and cannot log back into my perk account it just says 'The login details supplied are invalid' and does not allow me to reset password as no emails are sent despite t...

GSUTZ by Visitor
  • 309 Views
  • 1 replies
  • 0 Helpful

Change Smart Benefit

After trying for a few days at home in Uk with no luck to change me Smart Benefit to ‘Roam Further’ I had no option but to try again when landing in USA, same error message appears like the functionality is disabled in the EE system, how can I change...

JezL74 by Visitor
  • 419 Views
  • 1 replies
  • 0 Helpful