Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ordered the s22+

Go to solution
Willdryden
Investigator
Investigator

‎13-11-2022 05:46 PM

So I ordered the s22+ and part of the deal was it comes with a 300 pound pre paid card, did you receive the card with your phone or did it come at a later date 

0 Helpful
1 SOLUTION

Accepted Solutions
Go to solution
XRaySpeX
EE Community Star
EE Community Star

‎13-11-2022 06:32 PM

@Willdryden : You should get a text to claim this 15 to 30 days after purchase.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

9 REPLIES 9
Go to solution
XRaySpeX
EE Community Star
EE Community Star

‎13-11-2022 06:32 PM

@Willdryden : You should get a text to claim this 15 to 30 days after purchase.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Go to solution
Willdryden
Investigator
Investigator
In response to XRaySpeX

‎13-11-2022 07:11 PM

Thanks
0 Helpful
Go to solution
Tanyamcnee25
Valued Contributor
Valued Contributor

‎14-11-2022 09:35 AM

Have you received your card now? I upgraded on the 30th so it's been 16 days for me now and still nothing 

0 Helpful
Go to solution
Willdryden
Investigator
Investigator
In response to Tanyamcnee25

‎14-11-2022 09:37 AM

I only upgraded Friday they just never said how long it would take
0 Helpful
Go to solution
Tanyamcnee25
Valued Contributor
Valued Contributor
In response to Willdryden

‎14-11-2022 09:38 AM

Ok thanks 

0 Helpful
Go to solution
Katrina83991
Established Contributor
Established Contributor
In response to Tanyamcnee25

‎14-11-2022 04:43 PM

I ordered 2 s22+ on the 29th. Oct n9 cards yet and the rewards dont even have my details. 

0 Helpful
Go to solution
Katrina83991
Established Contributor
Established Contributor
In response to Katrina83991

‎14-11-2022 04:46 PM

Have been told there is a delay and should be on there system by tomorrow.   Im gonna phone in the morning. 

0 Helpful
Go to solution
Katrina83991
Established Contributor
Established Contributor

‎16-11-2022 01:53 PM

Still haven't recieved a txt 

0 Helpful
Go to solution
Leanne_T
EE Community Support Team
In response to Katrina83991

‎16-11-2022 03:04 PM

Hi @Katrina83991

Welcome to the community.

The text message will arrive after 15 days but can take up to 30. You should hear from us about this soon.

Leanne.

0 Helpful