International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
Hi I recently upgraded my business phone and was advised I would be able to get BT Sport, Apple music and roaming abroad. I have been through your community questions and texted Sport 150 but it just sent me through BT sport prices?Now when I login t...
I have just upgraded my data contract and added the Xbox Game Pass Ultimate Smart Benefit. I received the text to complete my activation. I have entered the code to activate the Game Pass and I get an error massage, prompting me to hit activate again...
Hi, I am trying to upgrade online with a contract that has a smart benefit included but when I go to pick the smart benefit that I want bt sport is not an option? Anyone know why? Thanks.
I received a text message saying I can upgrade early for free to the z fold 4 and to ring 150 or go in store to do so. I just rung 150 and got told I still have to pay £479 early upgrade fee. Why am I getting texts saying I can upgrade for free and t...
I subscribe to addons for abroad calling but it is deducting my credit instead of using the minutes on the addons that I subscribe for
I brought my self a Xbox series x bundle from EE around 4 weeks ago and the console came with in a couple of days but I’m still waiting for my 24mnth unlimited game pass. I contacted ee and I put a post on here and was told I was to wait for 14days a...
We are having the same issue how do you reinstall the perk
Why is Apple Music not included on the 3 Extras on unlimited £89 plan to upgrade to iPhone 13 Pro but is available on 13??
Hi!I am abroad at the moment. I have set a £0 spending cap and turned off data roaming on my EE settings. However my £2 per day “add-on” is still active on my account.Can I rest assured I won’t be charged this £2/day fee if I’ve taken the measures ou...
My ee perks is not working and i have submitted even my work email and it says can't log in try in 24 hours or just don't recognise my email.
