International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
How do I know if my NHS discount has been applied?
I am trying to login to perks but get the following: ACCOUNT DEACTIVATEDYour account has been deactivated as your registration was not completed within the allowed time frame. I have also tried registering again but it says “The email address supplie...
Hi According to the 'Netflix on EE' webpage, Netflix is available as a Smart Benefit when you take any Android phone, any SIM, or any tablet/laptop on a pay monthly plan which includes at least one Smart Benefit. However, when I add a SIM-only plan w...
Hi, couple of questions: 1. can I use my ee perk with a trade in plan? 2. no matter what plan I choose online I get a message saying the code is not valid? Thanks very much. I just want to upgrade my phone. Shouldn’t be this difficult.
Hi, I’m trying to get on to my ee perk account, and I’ve not logged on to it in years. I sent a password reset request to my police email account, clicked the link in that email and when I try and reset the password it just says “we were unable to re...
Hello I recently got a new upgrade. I had the EE perks on my last phone. When getting the upgrade I forgot my NHS email password and couldn’t add on the EE perk at the time. The man at the store said once I’ve managed to get into my email to call bac...
Bought Oppo phone contract and was supposed to receive a free xbox every time i ring they say to wait for text message still not recieved nearly 2 months later…. can someone tell me why? surely this isn’t acceptable? am I allowed to cancel contract ...
Hi, I cannot register to get my 20% perks Police discount. My email doesn't seem to work, I've tried resetting password etc but don't receive an email .
Hi, I've recently signed up to the EE perks using my personal email, i have tried to log in today and the password does not work. I have then tried to reset the password and still no joy in receiving the reset email. Please can you advise on what's b...
How do we apply discount codes for a recommendation to family members ? Will the discount be given to the family members billing per month or an overall signup / fee phone without upfront cost
