Re: Ee Perks password reset not working

Saz7923
Investigator
Investigator

Hi I am also having this issue…… have sent a few requests and no link to change password comes through. 

thanks 

6 REPLIES 6
Jon_K
Former EE Employee

Hi @Saz7923.

Have you checked your junk/spam folders for a reset email?

Jon

Yes ……. Checked my personal and nhs e mail. It would go to my personal one am guessing, correct? Will try again 

Also tried nhs one 

Jon_K
Former EE Employee

Thanks @Saz7923.

I'll send you a private message on here.

Jon

And now the account is locked for 24 hours……. It’s a bit hard work! 

Jon_K
Former EE Employee

Have you seen my private message, @Saz7923?

Jon