Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88471 Views
  • 61 replies
  • 130 Helpful

Can’t reset EE perks password

Hi I have been trying active my eve pearks account, but it say my pass work is invalid. I have tried to reset my ee perks password in order to get activate my account and get my discount code. However each time I try, I am not receiving the email and...

Idil_ by • Visitor
  • 1969 Views
  • 16 replies
  • 0 Helpful

Resolved! EE Roam Abroad Pass

If I add an EE Roam Abroad Pass to my plan as a chargeable standalone add-on and I have a holiday that is across my billing date, do I have to pay the £10 twice. Once up to my billing date and again for the month after it?

John-HG5 by • Explorer
  • 1657 Views
  • 6 replies
  • 8 Helpful

Oppo cashback

Hi I recently upgraded to an OPPO phone and claimed cashback. This was almost two months ago and I still haven't received the cashback. I have spoken to OPPO 3 times and they said that they are waiting for EE to confirm the purchase. Please can you t...

my plan

Hi, I am giving my upgraded phone to my daughter for christmas. I have added add ons to the package but now realised she can not use them on her sim. Can i take them off? 

Mich2706 by • Visitor
  • 427 Views
  • 1 replies
  • 0 Helpful

EE Perks Account not working

Hi,I have tried logging in to retrieve my EE perks code but it is saying that my account has been deactivated. When I try to register, it says that I already have an account. I'm still working in the same NHS role. Can someone help me access it?

Pre Paid Mastercard and Student Beans 20% discount

Hello EE team,I placed order after reading T&C on SB and post my order i have been given message to contact on last page. When I called EE team on given number, gentleman rejected 20% in conjunction with prepaid master card. Saying EE T&C says - offe...

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sgodha by • Investigator
  • 2093 Views
  • 17 replies
  • 2 Helpful

Fitbit Versa pixel 6a

Hello,I ordered the pieces 6a yesterday and haven’t had any info on how to receive the fit bit that was included can anyone help!thanks