Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88472 Views
  • 61 replies
  • 130 Helpful

Ps5 bundle

I want to add this bundle to my plan I have spoken to someone and they said I am eligible to get this. But when I want to add it I cant the bundle disappears. 

Tinks17 by • Investigator
  • 911 Views
  • 4 replies
  • 0 Helpful

Nreal Air glasse

Hi. I am interested in buying g a pair of nreal air glasses outright as I am not an ee customer. After several visits and call to the Canterbury branch and customer services I am still not longer along the line. Customer service is telling me I can o...

Shotaway by • Investigator
  • 1897 Views
  • 13 replies
  • 5 Helpful

Free fitbit

Hello ive just purchased the pixel 6a and was told about a free fitbit the link i got sent takes me to a error page how do i claim this

crwfrd by • Investigator
  • 3661 Views
  • 11 replies
  • 3 Helpful

‘Won’ on advent calendar but not showing what

I’ve clicked the link today to the EE/BT calendar to my personalised page and on the landing page it says I’ve won. “Our elves have told us that you’re a winner – a big Christmassy congratulations to you. Head on over to your advent calendar page to ...

Sturgeon by • Investigator
  • 2271 Views
  • 13 replies
  • 2 Helpful

Resolved! Free product with phone plan upgrade doesn't seem worth it!

I recently upgraded to a new Samsung device, which was offering £300 cashback, but I looked up as to how I would claim the cashback, and it had ended on the 20th. Before finding out about this I went through with the purchase, but it was glitching in...

Bricky20 by • Contributor
  • 680 Views
  • 1 replies
  • 1 Helpful

Mastercard

So both my and my dad ordered a Google pixel 6a about this time last month with the offer of the Mastercard. Now we was originally told 14-30 days after we received the device then was told it would be 14-30days after the first bill. Well its been lo...

Jess9511 by • Investigator
  • 5164 Views
  • 43 replies
  • 11 Helpful

Not refunded for upgrade

Hi I returned an unwanted upgrade nearly two weeks ago. I was told any money taken for the upgrade and cost of return would be refunded to me. I just came off the phone to be told I will not be refunded back to my bank account but it will come off ne...

dbnns by • Contributor
  • 1021 Views
  • 7 replies
  • 0 Helpful