Can’t log in to EE perks

[Lmac269]

I am trying to log in to EE perks but it says my details are invalid. I registered a couple of years ago and managed to get a code then but I’ve tried all different logins and nothing works. Can anyone help?

[James_B]

Hi @Lmac269,

Welcome to the EE Community. 🙂

Have you tried resetting your password?

James

[Lmac269]

Yes but I don’t get any of the emails through to reset anything. I’ve tried multiple times. Is there any way I can be sent any other links?

[James_B]

Hi @Lmac269,

Are you using the same email address you used to register for EE Perk?

Have you checked your spam/junk email folder?

James

[Lmac269]

yes, I’ve tried all emails that could be registered and nothing comes through in inbox or junk at all. 

[James_B]

What happens if you try register a new Perk account @Lmac269?

James

[Lmac269]

It says the work email is already registered for EE perks. 

[James_B]

Hi @Lmac269,

That confirms that it's your work email address you need to login with. If you don't receive your password reset email within 24 hours, please contact your email administrator to make sure the emails aren't being blocked or quarantined by any spam filters.

James

[65381]

I’m having the same problem. 

[Leanne_T]

Hi @65381

Thanks for posting. 

What happens when you log in? 

Do you get an error message? 

Leanne 🙂