Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88058 Views
  • 61 replies
  • 130 Helpful

Ee perks

I have recently transferred to another network when my ee contract ended and  no longer an ee customer. I am still signed up to ee perks and once logged in am still able to generate 5 discount ee perks codes for friends and family. Am I still able to...

Apple TV+ 6 month add on activation not working

I have a plan benefit of 6 months free Apple TV+. This appears in my EE, and in the settings on my iPhone it appears as an EE plan benefit in subscriptions. When I click this to activate it takes me to the Apple TV app, and a message pops up to confi...

Aconlan by • Visitor
  • 552 Views
  • 1 replies
  • 2 Helpful

EE Perks

Hi. I’m trying to recover/ change my password for perks but when I enter my NHS work email for a link, I don’t get a link to it.. please help

Johnp003 by • Explorer
  • 590 Views
  • 3 replies
  • 0 Helpful

nhs perk discount

Hi, I have lost count of the hours I have spent talking to your representatives & trying to get this resolved. I work for NHS. I need a perk codei log in - my account is deactivatedX2 people have previously emailed perk to reactivate account - this h...

Adding number to existing account + christmas offer

Just ordered a new sim for the 70gb offer. If I add that new number to an existing EE account instead of making a new one, will I still be eligible for the offer? I used to be with EE a year ago and am now returning, so I just used that account. Than...

JAY0932 by • Investigator
  • 725 Views
  • 4 replies
  • 1 Helpful

How can I track an add on order?

I recently ordered some beats wireless headphones as an add on accessory to my account, I appreciate that these things can be out of stock at certain times and the may take a little time to dispatch but since I ordered them in the 4th Jan I’ve heard ...

Help - accessing EE perks

Hi, I’m a Perks newbie I am trying to log into EE Perks I am registered but it is not accepting my password nor will it allow me to reset the password - have tried several times but never get the reset email.  I have checked my junk folder and they a...

Rarscd by • Visitor
  • 435 Views
  • 1 replies
  • 0 Helpful

£200 prepaid card

Anyone else getting messed around claiming their £200 prepaid card? Was told I'll get a text in 5 days with a link at the start of December- had a Web chat with an agent to say it will be sent on the 5th January which didn't happen- phoned them and t...

Abbo100 by • Visitor
  • 447 Views
  • 1 replies
  • 0 Helpful

Resolved! Itune

Hi i ourchased this contract and i was suppose to get itunes added for 6 months free, i dtill havent recieved anything to activate it