Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88052 Views
  • 61 replies
  • 130 Helpful

Chromebook 4 promotion

Hi, recently upgraded to an S22 over the phone and have claimed for a Chromebook.Samsung have responded  Please provide the invoice/receipt/order confirmation clearly showing the order date, the retailer name, the model of the product purchased and t...

JAB0110 by • Investigator
  • 737 Views
  • 5 replies
  • 2 Helpful

Roaming.

I have a number a planned business trips to Europe of about 8 days each. I understand that using the £10 add on would be most convenient. Questions, Does the add on stay on until the end of my contract? Am I able to add it for a single or a number of...

Si142 by • Visitor
  • 533 Views
  • 2 replies
  • 2 Helpful

NHS discount code

Hi I’m trying to log-in to request an NHS EE perk code but keep receiving the following error message:ACCOUNT DEACTIVATEDYour account has been deactivated as your registration was not completed within the allowed time frame.When I try and register or...

Warren82 by • Explorer
  • 445 Views
  • 1 replies
  • 0 Helpful

BT Sport error vc018

Does anyone know what error VC018 means when watching BT Sport on an Android phone?I can watch other programs on the phone but the one I want to watch just returns error VC018.It happened yesterday evening but after a few minutes cleared and I just m...

StuartZ by • Explorer
  • 787 Views
  • 4 replies
  • 2 Helpful

NHS perks

Hi I’m trying to log-in to request an NHS EE perk code but keep receiving the following error message:ACCOUNT DEACTIVATEDYour account has been deactivated as your registration was not completed within the allowed time frame.When I try and register or...

Warren82 by • Explorer
  • 451 Views
  • 1 replies
  • 0 Helpful

EE perks log in not working

Hi I had an EE perks account when I was with the NHS and I have now moved to a private healthcare place so tried to set up EE perks with my new work email , however it is saying the account already exists but the wrong log info was given . I requeste...

nikkij77 by • Visitor
  • 459 Views
  • 1 replies
  • 0 Helpful

Roaming Pass

I am visiting Australia from the UK and sent ROAMING PASS to 150 after arriving into Oz. I have received the text saying it has been activated and my network selection is set to automatic. Why is my data roaming not working? I cannot access any data ...

CB2004 by • Visitor
  • 530 Views
  • 2 replies
  • 4 Helpful

Double Data via 1200

Just had message from 1200 offering double data on my EE phones if I have BT Broadband.Haven’t replied YES yet as unsure if this is a scam as I can’t find any reference to this on Google 

Resolved! Can't activate Smart Benefits

I recently renewed my contract (in-store) and have have three smart benefits available to me which were also chosen in-store. I received text messages for all three saying they were ready to be activated along with a link to do so e.g ee.co.uk/xbox.H...

Ee won’t let me add to plan

Hi so when I first got accepted for my phone contract I also got offered another device to add to my plan which I turned down at the time. I’ve tried adding an Xbox to my plan but it says I can’t add it on at this time and I also called up ee and the...

Karys23 by • Visitor
  • 1154 Views
  • 1 replies
  • 0 Helpful