Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 74300 Views
  • 59 replies
  • 128 Helpful

EE Perks - unable to verify details or reset password

I received an email last week to verify my identity as it was 2 years since EE perks was setup, I can't login as it doesn't recognise my password and it won't let me reset password eitherI have tried again this morning to be told the account is locke...

hmunro by Investigator
  • 555 Views
  • 6 replies
  • 0 Helpful

EE perks

Ordered my new s22 ultra and need to put in my NHS code. It's not getting through saying passwords wrong so I reset but I'm still waiting on the email. Any assistance would d be grateful. Thank you

Re: Discount for council employees

Hi. I work in local government, it accepted my email address but we changed our domain name recently due to a unitary authority change. Do I need to ask on my side to register or is that something EE can help with. Many thanks. Marcus

MarcusD by Investigator
  • 792 Views
  • 3 replies
  • 1 Helpful

Resolved! 503 error on MasterCard reward

I have received my txt msg with link nd code for my £200 Mastercard reward, but the link throws up. HTTP 503 error, I have tried to access the site on multiple devices,  and get the same error, can anyone help please 

Capel712 by Explorer
  • 420 Views
  • 3 replies
  • 0 Helpful

£300 reward

Tool out a contract that is eligible for £300 reward, had text with link and code , click link and it says service unavailable? 

SeanH85 by Visitor
  • 309 Views
  • 1 replies
  • 0 Helpful

Apple Music add on

  HiI have recently purchased a new iPhone and contract with EE and at the time of doing so already had a subscription to Apple Music. I have activated the 6 month free Apple Music add-on, text MUSIC to 150 and done all the bits as far as I can tell,...

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Resolved! NHS discount code

Hello. I have just been in the shop and purchased a new phone. Then man said I can get the NHS discount and I have 3 months to add it to my account. I have got home and received the code, but there’s no way for me to add it onto my existing account, ...

Resolved! Didn't receive beats with my new Apple watch SE 2022

So I added an Apple watch SE 2022 to my contract and at the time of purchase it told me the watch comes with a set of Wireless beats earphones, I've received the watch but the Beats didn't arrive with it. Are they delivered separately or is this some...