Xbox series X bundle

[Nic27]

Hi,  I’ve had the Xbox series X bundle for 12 months and now the game pass has ran out? I was under the impression it was 24 months? I’ve had to sign up for a free trial game pass to tide us over because my son ‘can’t possibly’ live without it for a few hours. 😳🙄

has anyone else had this happen?

[Leanne_T]

Hi @Nic27 

Thanks for coming here. 

If you log into your My EE app and select add-ons, does the Xbox Game Pass Ultimate show as active? 

Leanne 🙂