Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 85730 Views
  • 61 replies
  • 130 kudos

Free earbuds

I bought an Apple Watch S8 with a paired watch plan Nov 22.  How do I claim the free earbuds? 

Resolved! New plan

I am upgrading but wondered - One of the upgrade options is to have apple + which includes Apple TV and iCloud. I already pay for these separately- can I replace what I pay for now instead ?? Or would I have to cancel my current subscriptions??

Naomi37 by Visitor
  • 434 Views
  • 1 replies
  • 0 kudos

Chromebook 4 promotion

Hi, recently upgraded to an S22 over the phone and have claimed for a Chromebook.Samsung have responded  Please provide the invoice/receipt/order confirmation clearly showing the order date, the retailer name, the model of the product purchased and t...

JAB0110 by Investigator
  • 711 Views
  • 5 replies
  • 2 kudos

Roaming.

I have a number a planned business trips to Europe of about 8 days each. I understand that using the £10 add on would be most convenient. Questions, Does the add on stay on until the end of my contract? Am I able to add it for a single or a number of...

Si142 by Visitor
  • 514 Views
  • 2 replies
  • 2 kudos

NHS discount code

Hi I’m trying to log-in to request an NHS EE perk code but keep receiving the following error message:ACCOUNT DEACTIVATEDYour account has been deactivated as your registration was not completed within the allowed time frame.When I try and register or...

BT Sport error vc018

Does anyone know what error VC018 means when watching BT Sport on an Android phone?I can watch other programs on the phone but the one I want to watch just returns error VC018.It happened yesterday evening but after a few minutes cleared and I just m...

StuartZ by Explorer
  • 766 Views
  • 4 replies
  • 2 kudos

NHS perks

Hi I’m trying to log-in to request an NHS EE perk code but keep receiving the following error message:ACCOUNT DEACTIVATEDYour account has been deactivated as your registration was not completed within the allowed time frame.When I try and register or...

EE perks log in not working

Hi I had an EE perks account when I was with the NHS and I have now moved to a private healthcare place so tried to set up EE perks with my new work email , however it is saying the account already exists but the wrong log info was given . I requeste...