Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 87965 Views
  • 61 replies
  • 130 Helpful

Add on

Hi I’m being charged bt sport add onn !I’ve got it free on one sim and being charged on another !I’ve tried taking it off no avail !!!!?????regards wayne 

Xbox series X bundle

Hi,  I’ve had the Xbox series X bundle for 12 months and now the game pass has ran out? I was under the impression it was 24 months? I’ve had to sign up for a free trial game pass to tide us over because my son ‘can’t possibly’ live without it for a ...

Nic27 by • Explorer
  • 530 Views
  • 1 replies
  • 0 Helpful

prepaid master

I'm still yet to receive any notification about my prepaid mastercard from upgrading my phone in November? 

Nhs discount

HiI work with the NHS but I am currently on maternity leave and have no access to my email to verify the address to apply the discount,  is there any other way I can do this as I don't return to work until October.  Kind regards Nicola . 

Purchase enquiry

I'm trying to purchase something from EE but asks me to add a phone or broadband device first. I'm not with EE so does this mean I can't purchase it?

EE Perks Password verification

I received an email to my works emails to verify my EE perks details to continue receiving the discount however, the verification will not except my password and when i request a password reset the systems says it has sent an email but no email are f...

476830 by • Visitor
  • 435 Views
  • 1 replies
  • 0 Helpful

What is allowed in allowance if in the USA

Hello just travelled to the USA and wondered whether I was allowed to call USA mobiles and landlines for free, use data here and call Uk mobile and landlines for free? I have roam abroad as an add on. Thanks!

Lux77 by • Visitor
  • 912 Views
  • 3 replies
  • 1 Helpful

Perk code

I am unable to login into my ee perks account. I have tried to reset the password. But no email is sent to my usual email. My nhs email has changed,  but I am still in the same company as 2 years ago. How can I get this code. Please help thx trying t...

Koser by • Visitor
  • 450 Views
  • 1 replies
  • 0 Helpful