Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 81520 Views
  • 59 replies
  • 128 Helpful

Roaming Add on £10pm - Does it cover UAE ?

HiI have used the Roaming add on for the USA a few times but we're travelling the other direction to the UAE next week and looking to do the same add on to use data without having to sell a kidney.Which countries does it cover please - I've tried onl...

nflphil by Visitor
  • 1749 Views
  • 3 replies
  • 3 Helpful

Resolved! Peel code

Trying to obtain perk code for my parents but it says account is deactivated I’ve tried to register but it says I’m already registered. how do I access a code?? 

Apple Music setup issues

I've just got a new sim card and chose the 6 months free subscription to apple music. I've followed all the instructions and text 150 with music to get a link but it just opens apple music - temporarily has a loading page - then that disappears and i...

Upgrade gift voucher not received

I upgraded my phone in November 22 and select the upgrade that gave a Gift Card as a free gift. I've still not received this 6/7 weeks later. Anyone else had similar, know the time frames for this or know who to contact to chase it?

Resolved! NHS Perks

Two of my NHS perk discount codes don't work. Can I get help to make these work so that I can redeem them online?

Hana123- by Contributor
  • 1612 Views
  • 11 replies
  • 2 Helpful

Missold bt sport as part of my contract

I finally decided to take the plunge and upgrade my phone - I have been an ee customer with phones for all the family. Extremely disappointed with customer service who missold me the contract. I was informed that I could have BT sports as an add on i...

Wuraz14 by Explorer
  • 1089 Views
  • 8 replies
  • 1 Helpful

By sport

Hi just a bit of help please?my son’s Samsung came with inc add on of by sport, how do we access this? Via bt app? Any help would be appreciated?

Bgow_5 by Visitor
  • 369 Views
  • 1 replies
  • 0 Helpful