Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88052 Views
  • 61 replies
  • 130 Helpful

Resolved! Products

Hi is it right that you get a free pair of Samsung buds Pro 2 with s23 ultra  

nhs perk

I eligible for an exchange and upgrade  on my current phone , when i put in my code for my 20% nhs perk it is saying invalid, does this mean i am unable to get the 20% off on my new plan, thank you

Sharon244 by • Investigator
  • 1569 Views
  • 13 replies
  • 5 Helpful

Galaxy S23+ trade in deal and Galaxy buds?

Hello,I'd like to upgrade my phone to the Samsung Galaxy S23+, can I take advantage of the trade in deal as well as receiving the galaxy buds2 Pro? If this is possible how do I do this? Many thanks  GWJL

Roam Abroad Pass

Has anyone used the £10 Roam Abroad Pass? - Use your inclusive minutes, texts and data in the USA, Canada, Mexico, Australia and New Zealand and it won’t cost you any extra – so there’s no nasty surprises when you return home. I would say this is is ...

kpnuts4 by • Explorer
  • 7156 Views
  • 4 replies
  • 3 Helpful

EE deals on price comparison sites

Have EE removed their deals/tariffs from price comparison sites such as Comparethemarket? I hope not as two years ago I managed to find much better deals for upgrading my phone, that I would never have realised was available. But been looking at deal...

Resolved! Roam Further Pass for USA

I will be in the USA in a few weeks and have a question regarding the Roam Further Pass. If I purchase one for £9.50 +vat, then I can use my phone as if I was in UK. For data I am currently on 10GB per month, would this be the limit for use in USA fo...

Mikey52 by • Contributor
  • 2955 Views
  • 6 replies
  • 4 Helpful

Resolved! Claim for FREE Fitbit Versa 4

Hi I have upgraded my EE phone yesterday and choose the Google pixel 6a WITH A FREE FITBIT VERSA 4.   But up unti now I haven't receive any instruction on how I can claim the Smartwatch & no details about the delivery of my order 

Jenny781 by • Visitor
  • 16427 Views
  • 20 replies
  • 30 Helpful

Terrible service !!!!!!!

Hi I upgraded in December 2022 also to the Z flip. I actually upgraded on 6th December. I have still not received my Glaxaxy Buds 2 Pro ! I have called several times and each time I have called I have been told that my query has been logged and raise...

ReoSingh by • Investigator
  • 1432 Views
  • 11 replies
  • 2 Helpful