Friends and Family Upgrade Paths
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09-03-2023 04:47 PM
Hi there,
I have a 30% discount code that can be applied for handsets on a 24 month contract. The 24 month contract that I am looking at is an "upgrade anytime" with an iPhone 14 Pro Max.
I understand that there will be an upgrade fee to change devices, but will that 30% discount transfer to the new device?
Cheers
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09-03-2023 06:42 PM
Hi @Ches96
Thanks for coming here.
Do you currently have the friends and family discount on your existing contract?
Are you now out of contract or upgrading early?
Leanne 🙂
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10-03-2023 05:09 PM
Hi Leanne,
I'm currently 18 months through my 24 month sim only plan with no existing family and friends discount. I am eligible for a "free upgrade" and I'm looking for phone and plan. A friend of mine has since provided me with the discount code which is ready to be applied onto the new contract.
If I apply the discount code onto the new contract, and later down the line I pay an early upgrade fee to change contracts to a different phone, will the 30% off discount apply to the new contract, or will I need another discount code?
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11-03-2023 08:00 AM
Hello @Ches96.
When it's time to upgrade you will be able to retain your Friends and Family discount.
Katie

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