Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70679 Views
  • 59 replies
  • 128 Helpful

Pixel 6a free nest

I called for an upgrade yesterday and was offered a deal where if i bought the pixel 6a i would receive a free nest home and nest mini bundle. However when the phone arrived there was neither and no mention of how to redeem the offer, I then honed cu...

MikeAsh by Investigator
  • 415 Views
  • 6 replies
  • 0 Helpful

ee perks

Hi I set up an account on the ee perks my employer received the email and presses verify but then it would not accept my email and password. selected reset password and states that ee have sent a reset email but not received anything. have been on li...

Faulty Airs

I've had an interesting conversation with EE regarding some Faulty Nreal Airs after just 2 months, EE have refused a repair or replace request and have said that I need to go back to the manufacturer. Are EE exempt from UK consumer law? They are send...

Damo79 by Contributor
  • 442 Views
  • 5 replies
  • 1 Helpful

15th day but no £200 prepaid MasterCard

Hi I'm on the 15th day following purchase of a pixel 6a and a applicable talk plan to receive the  £200 pre paid MasterCard offer.   Can anyone advise on what actions to take to make sure I receive the offer. Does it happen automatically or should I ...

£300 Mastercard - Got code but no URL

Hi, I didn't receive the 15th day text as it was sent to my old temporary number instead of the transferred one, so EE customer support gave me the code I need, however not the registration URL - anyone able to provide this?

Ps5 console

Hi, I'm trying to get a ps5 on contract, where do I find it?as I logged on an tried to add it as an add on, but can't find it, can anyone explain how it's done, thanks

Resolved! EE Perk

When I am logging on my account to get a nhs perk code it is saying account deactivated I have changed my pass word successfully and the same message comes up

SarahO3 by Explorer
  • 312 Views
  • 2 replies
  • 0 Helpful

Xbox Wireless Controller

Hi, I’m looking at purchasing the deal EE have on the Xbox Series X wireless controller. Noticed it has one month of xbox ultimate games pass with it. Just wondered if anyone can tell me if this kicks in when I choose or if it starts as soon as I rec...

ljay_27 by Visitor
  • 291 Views
  • 1 replies
  • 1 Helpful