Offers & Add-ons

Discussions around EE offers and add-ons

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

Capture.JPG Capture.JPG
XRaySpeX by • EE Community Star
  • 87979 Views
  • 61 replies
  • 130 Helpful

Resolved! Apple Music included add on suddenly disconnected

Hi AllI can no longer access Apple Music although my account has it as a smart benefit.Was working fine, now suddenly cut off. The Apple Music app checks in with EE, then says I have no active benfit.Tried reusing the text message originally sent to ...

TheAndyR by • Explorer
  • 973 Views
  • 5 replies
  • 1 Helpful

Cannot access tnt sports as an inclusive ectra

Hello, ai have spent over 3 hours on the phone to EE this week trying to activate my tnt inclusive extra on the discovery plus app but it doesn’t recognise the details. I have also messaged EE and tnt sports with no response. I have missed all the fo...

EE Perks

Trying to log into my Perks account, and it won't accept my password. So I have tried to reset the password and I keep getting the error "unable to reset password"Now my account is locked for 2r hours.My contract is due soon so I need access to my Pe...

RowlersL by • Investigator
  • 701 Views
  • 4 replies
  • 0 Helpful

EE perks

Hi. I’ve moved jobs and therefore have a different email address. I want to re-register for perks but the system won’t let me. If I try to use old details, it tells me the account has been “deactivated”!Any suggestions please.

Chloe181 by • Explorer
  • 524 Views
  • 1 replies
  • 0 Helpful

Resolved! Activating discovery+

Hi.Will  activating discovery+ stop me from using the existing bt sport app? I am currently using the catch up service on the bt sport app on older wwe content (july 2023) which is not available on the discovery+ app and don't want to lose the chance...

Zoran83 by • Visitor
  • 955 Views
  • 1 replies
  • 1 Helpful

EE perk account deactivated

I’ve tried to log into my EE perks account but it says it’s been deactivated, I can’t get through on 150 right now, can I do anything else to sort this out? I’ve tried a password reset 

Xbox game pass not re activating

I removed an video pass add on through my account and I got a message saying that my Xbox game pass add-on has been removed but I'm no longer sure where it is tied to It could possibly be one of my daughters consoles as I've been paying for my accoun...

DarloSi by • Explorer
  • 959 Views
  • 3 replies
  • 2 Helpful

Resolved! BT Sport change to TNT

Now BT sport is on the verge of changing to TNT. I have tried logging into my account which I have as A bolt on, but it does not recognise me with anybody know if the accounts just transfer or if something else has to happen