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Employee perk

NGB2810
Investigator
Investigator

‎30-09-2023 03:01 PM

Trying to upgrade online using a 20% perk code. 
There doesn’t seem to be a way of actually using it. 
The only option is to enter a voucher code, but the website doesn’t recognise the perk code if I do that. 
This has happened every time I have tried this over the past few years and it still doesn’t work. Very frustrating - how do I get my discount?

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎30-09-2023 03:08 PM

Hi @NGB2810 

The code will not work if your deal includes any discount or promotion on the device or tariff. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
NGB2810
Investigator
Investigator

‎30-09-2023 03:21 PM

No discounts or promotions and it still doesn’t work.

0 Helpful
Katie_B
EE Community Support Team
In response to NGB2810

‎01-10-2023 07:50 AM

Hello @NGB2810. 

If your perk discount is not not being accepted please give us a call on 150. 

Katie

0 Helpful