Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 73126 Views
  • 59 replies
  • 128 Helpful

Resolved! Decatived account

Hi, can someone please help me reactively account. Iv tried changing the password, but it says my account has been deactivated and I'm unable to sort it.Please help!

Resolved! Roam further

I bought roam further while in the US but it looks there is no way to access it without having texted "roaming" to 150 while in the UK.Is that's right and how do I cancel if so?Also, there is no way to contact ee from the US without mobile data. Is t...

Unable to change add ons

For some reason when i change my perks i click the change and it always come back with Due to a technical issues we have change your perks at this time. No other information. Can anyone help. Thanks 

Roaming - £15 per month vs £2.29 per day

I have the £2.29 Roaming option as an inclusive element to my contract but have just purchased the £15/month deal for my upcoming trip to Canada. If I keep the £15-month deal for future trips to EU countries and Iceland, will the cost of roaming be c...

Daigog by Explorer
  • 851 Views
  • 3 replies
  • 2 Helpful

Reactivating perks account

I want to upgrade my phone. I have tried logging into my EE perks account but it says my account has been deactivated as i didnt complete registering in the timeframe given. It now won't allow me to login or re-register. Can someone please help so I ...

Included Apple Music Extra on my Pay Monthly Account

Hi I've joined EE with a pay monthly SIM Only account and it's supposed to come with free Apple Music but I've had no information at all about how to add this. I've tried texting 150 but that hasn't added anything and there's nothing in MY EE which m...

Newbie53 by Explorer
  • 331 Views
  • 3 replies
  • 0 Helpful

Received email about my Bt sport changing …

I received an email explaining my by sport app on my account is changing please download and follow the process but it’s not working for me and I want to ensure I can still watch and. Have access please help!

Binika by Investigator
  • 425 Views
  • 4 replies
  • 3 Helpful

Roaming data add on

 I am trying to set up data roaming add on whilst in Australia and New Zealand however error message appears. please could you advise? 

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data upgrade

Dear Sir or madam:I would like to upgrade my mobile phone traffic package to what is shown in the image below, i.e. one month only wireless traffic package. Can I continue to use my current mobile number after the upgrade here? Or do I have to change...

Nori-1 by Visitor
  • 332 Views
  • 1 replies
  • 0 Helpful