Offers & Add-ons

Discussions around EE offers and add-ons

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

Capture.JPG Capture.JPG
XRaySpeX by • EE Community Star
  • 88463 Views
  • 61 replies
  • 130 Helpful

Can't activate Discovery +

I get told I am eligible, then when I try to activate I get error WB402. Long live chat with BT and they couldn't help. Any ideas?

RichWebb by • Established Contributor
  • 12738 Views
  • 110 replies
  • 14 Helpful

Resolved! Mobile

How do I change my subscription from discovery plus to Apple Music 

Apple Music benefit not working

Hi,my new sim only plan started today, and I can’t seem to get my apple subscription from my smart benefit working. I cancelled my current Apple Music subscription, when I clicked the link I got to activate my Apple Music smart benefit it seemed to w...

Resolved! Apple TV+ verification

Hi,I have an android phone and have activated the Apple TV+ addon. In EE app showing I have it free until May. I received a text from EE with a link to register on apple tv site. Apple ID signed in okay. However, it will not verify my phone number at...

8Megan8 by • Contributor
  • 5431 Views
  • 24 replies
  • 2 Helpful

EE Perks won't send me the password reset email

Hi,I'm trying to log into my EE perks but it's not recognising my password - when I press the password reset button it says it's sent an email to my account but it never arrives. I've tried this for several days and my 2 weeks is fast approaching.  I...

CDP1978 by • Visitor
  • 507 Views
  • 1 replies
  • 0 Helpful

How do I claim my free Fitbit be watch?

Hi.  I took the Pixel 7 upgrade on Dec 20th and wanted to know how to claim the free Fitbit 4 watch as advertised?  As yet I have received no information at all and can't find any relating info on the EE app about it.  The phone itself arrived on tim...