Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
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Resolved! Does the unlimited data add on give you uncapped speeds?

I have changed my plan to a 100 mbps Max speed cap and I was wondering if me buying the Unlimited data add-on is going to give me uncapped speeds.  I called customer support and they didn’t know I also looked at the terms and conditions of Data add o...

Taddein by Visitor
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  • 1 replies
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EE Perks Verification

Good Afternoon,After being sent a faulty link for verification of my work email for EE Perks, I am unable to verify using a photo ID as the account email/name is ‘already in use’.Is there a way to reset my account or begin the process again?TIA

Britbox subscription

HiI am trying to get my Britbox account deleted but it’s showing that I have a subscription through EE. However, when I check my EE account there isn’t a subscription on there. Britbox won’t delete my account until the subscription is removed and I h...

Jay180 by Investigator
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Not able to use perks discount

HelloI recently tried to log onto my EE perks account to get a discount on a new phone and plan. There is no way I can access EE perks. It says my password is incorrect but won’t send me a new link to replace the password. So I cannot get into this d...

katelb71 by Visitor
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  • 3 replies
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TNT large screen help

Hi,I can’t upgrade to large screen for tnt sport. When I text sport to 150 I just get.Looks like you already have TNT Sport as an Inclusive Extra.Go here to activate if you haven't done so already.ee.co.uk/TNTSportsTo swap this for another Inclusive ...

NHS Discount

Registered for my NHS perk and when trying to log in to get code, continually get “account deactivated”I verified the account within minutes.can someone please help, I can see from the community chats this is a common problem. 

PS5, Switch and Xbox

I have purchased at different times, consoles for my family on the Ee add on Accessories. In the description of purchase, says I'm entitled to (upto) 20% discount which I've never received. I've also just done some searches on here via 'help' saying ...

cr51tee by Investigator
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  • 1 replies
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