Add -ons

vwyeth9
Explorer

Hello

I want to get an data add-on for the weekend but it is unclear what it means. It says 10GB Add-on (30 days) but says Lasts 0 and 5GB data add-on which Lasts 30 days. How long do each of these Add-ons last for?

vwyeth9_0-1694608741356.png

Thanks

 

 

6 REPLIES 6
Christopher_G
EE Community Support Team

Hi @vwyeth9 

Welcome to the community.

That's definitely a 30 day add-on. What does it say when you click to select it?

Chris

It says it expires today.
Christopher_G
EE Community Support Team

Could you try and add it please, @vwyeth9. It's definitely a 30 day add-on, once it's on your account it should show correctly.

Chris

XRaySpeX
EE Community Star
EE Community Star

All add-ons are for 30 days. The "Lasts 0" is a typo.

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laurencejackson
Visitor

Yes, please fix this 'lasts 0 days' typo EE, it's very confusing and still up on the site when trying to add data. Been up there for months too...:-(

Leanne_T
EE Community Support Team

Morning @laurencejackson 

Thanks for coming here. 

Do you have the same add-ons showing if you visit add-on.ee.co.uk and select buy data? 

Leanne 🙂