Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 87864 Views
  • 61 replies
  • 130 Helpful

Resolved! EE perks not generating codes

Unfortunately my EE perks account is not generating codes. It says as intro you have 5 codes but when I try to generate the codes, I receive a message saying unable to retrieve codes at this current time. I have been able to generate codes for many y...

Salai2 by • Visitor
  • 419 Views
  • 1 replies
  • 1 Helpful

Resolved! Samsung Voucher code not working

I received a text message today saying as I got a Samsung s26 pay monthly im eligible for the offer to get Samsung pro3 buds for £1. It gave me a code and said add it to checkout. Everytime I try it says the code is invalid.Is there anyway to just em...

Kailey2 by • Visitor
  • 965 Views
  • 4 replies
  • 0 Helpful

Resolved! EE perks

I;'ve been trying for a week now to retrieve a new Perks code (NHS) but I keep getting the message:Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representativeAny ideas? Thank you. 

beznee by • Visitor
  • 424 Views
  • 3 replies
  • 0 Helpful

Resolved! Unable to login to EE Perks

I am unable to login to EE Perks. It says my account has been deactivated but I can't register as my details are already linked. I have called EE twice now, the first time I was told she would contact the Perks team for me which didn't happen and the...

DJ1967 by • Visitor
  • 422 Views
  • 1 replies
  • 0 Helpful

Resolved! Friends and Family Discount not working

Hi there, I have a friends and family  discount code but all I keep getting is the voucher code is  invalid. I tried it on multiple devices or sim only to see if it works and it keeps saying the same message. I did call the customer help line but the...

TNT Sports Ultimate and HBO Max

With the HBO Max UK launch details announced today, I’m wondering how this will work with existing accounts that have TNT Sports Ultimate as an inclusive extra add on.Will we just get the entertainment content like the previous addition of DIscovery+...

ildr by • Valued Contributor
  • 38469 Views
  • 30 replies
  • 8 Helpful

Resolved! Package

Hi, I changed my package today but I cancelled sports In error 

Lisa545 by • Visitor
  • 368 Views
  • 1 replies
  • 0 Helpful

EE Add-ons & Benefits - Not Working

Hey,Not sure if anyone here is able to help, my current contract includes an additional "add-on" but when trying to add this via the TXT service it says that the service is currently in high demand and to try again later.When trying to add via my acc...

UnluckyXIII by • Established Contributor
  • 3648 Views
  • 8 replies
  • 0 Helpful

Resolved! Ee perk cannot generate code

Hi, when I try and generate a new code I receive following error message - Unable to Retrieve Code at this current time,I have 3 codes left. Any help would be great. I have tried logging out, changing password and different browsers and devices but g...

Jb773 by • Visitor
  • 1384 Views
  • 9 replies
  • 6 Helpful