Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 86046 Views
  • 61 replies
  • 130 Helpful

Ps5

I bought a PlayStation 5 with a 24 month free PS Plus subscription and after 6 months I can't play online anymore and it doesn't even occur to me that I still have a subscription. Has anyone else experienced the same thing?

Resolved! Transfer Apple One account

I recently created and moved to a new Apple ID as I got a MacBook Pro and wanted to have a fresh start with it. I still have an iPad with my previous Apple ID logged in.The issue is, I'm needing to transfer my Apple One add-on to my new Apple ID but ...

Resolved! Discovery plus asking me to renew subscription?

Hi all,I've been using Discovery plus for 2 or 3 years and never had a problem.  It's an "add on" as part of my EE mobile plan.When i try to access the Discovery Plus app either on my phone or TV i get a "renew subscription" message.  If i then click...

Resolved! Spam

Does this look legitimate? The sender is written as-EE- rather than just EE or ‘EE’ Thanks

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VINTER22 by Visitor
  • 367 Views
  • 1 replies
  • 0 Helpful

Resolved! Apple

How do I cancel Apple TV subscription  

Resolved! Add ons

HiI have Google AI Pro add on. However,  I've no idea how to access this through my EE account.For clarity, I use my sim as my main source of broadband.  It is installed in a router, not a phone. I'd be looking to access this add on via my computer.W...

Resolved! Redeeming rewards

Hi all , I have been with EE for over 3 months, I also linked it to airtime rewards, I have earned over £10 but it won’t let me redeem, only allows me to gift it . I have contacted EE and airtime rewards on numerous occasions but still cannot redeem,...

Kevkav by Investigator
  • 9632 Views
  • 12 replies
  • 0 Helpful

Resolved! EE Perks account deactivated

Hi,I work for the NHS and am trying to use the discount. I have tried to login into the Perks account but am getting a message which says ACCOUNT DEACTIVATEDYour account has been deactivated as your registration was not completed within the allowed t...

SusieR1 by Visitor
  • 994 Views
  • 7 replies
  • 3 Helpful