Offers & Add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by • EE Community Star
  • 88289 Views
  • 61 replies
  • 130 Helpful

Samsung Galaxy Buds 3 Pro for £1

I bought a Samsung Fold 7 and the offer was £300 cashback and Galaxy buds for £1.  I have sent the claim in with Samsung for the cashback but how do I get the Galaxy Buds?

Resolved! Apple Music with AirPods

I have a monthly sim only contract with Apple Music add-on which I pay an additional £10.99. I recently added the Apple AirPods Pro 3 to my account for £20 a month which includes apple music for 24 months. I'm assuming I could get the £10.99 discount...

Mike1871 by • Contributor
  • 280 Views
  • 1 replies
  • 2 Helpful

Resolved! EE Perks password reset

Hi,I am not able to receive EE Perk password reset emails to my registered work email address. I assume they are being mistaken for spam and blocked by the firewall before they reach me.Any EE team members able to help me resolve this so I can get ne...

Mal441 by • Visitor
  • 285 Views
  • 1 replies
  • 0 Helpful

Resolved! Using Perk Code For Upgrade Not Working June 2026

Hi, I am unable to apply a perk discount for a much needed upgrade to the 'Unlimited Full Works' plan as I am now out of contract.My sibling has had the same process of adding the code last year and it worked for them for the same plan, but for me it...

K_Singh by • Explorer
  • 583 Views
  • 3 replies
  • 1 Helpful

Resolved! Add on query

According to your own website - and from previous experience  - we “are only entitled to pay for the days the add-on was actually active.” I added a £20 TNT sports for a month during a billing cycle and was charged £33.33 the following month. That I ...

Resolved! Netflix saying update payment but get this with EE?

I have had EE for well over a year and had no issues but now got a sign saying to update payment details when on the Netflix account. this came with the bundle with EE when we joined and been absolutely fine until last week and now can no longer watc...

Diane8406 by • Investigator
  • 470 Views
  • 3 replies
  • 0 Helpful

Resolved! EE Perk Code not working

Good afternoon, I am having trouble with my EE perk codes. I have generated 3 now and none are being accepted. Please can you help?

Resolved! EE Perks password reset

Hi,I can’t reset my password for Perks. My email is correct and no reset email received. Checked spam but nothing. Anyone know how to solve this? 

Hol2509 by • Investigator
  • 459 Views
  • 3 replies
  • 1 Helpful

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

Capture.JPG Capture.JPG
XRaySpeX by • EE Community Star
  • 88289 Views
  • 61 replies
  • 130 Helpful