Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UKMaking International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not ...

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XRaySpeX by EE Community Star
  • 87607 Views
  • 61 replies
  • 130 Helpful

Resolved! Friends and Family Discount not working

Hi there, I have a friends and family  discount code but all I keep getting is the voucher code is  invalid. I tried it on multiple devices or sim only to see if it works and it keeps saying the same message. I did call the customer help line but the...

TNT Sports Ultimate and HBO Max

With the HBO Max UK launch details announced today, I’m wondering how this will work with existing accounts that have TNT Sports Ultimate as an inclusive extra add on.Will we just get the entertainment content like the previous addition of DIscovery+...

ildr by Valued Contributor
  • 38157 Views
  • 30 replies
  • 8 Helpful

Resolved! Package

Hi, I changed my package today but I cancelled sports In error 

Lisa545 by Visitor
  • 346 Views
  • 1 replies
  • 0 Helpful

EE Add-ons & Benefits - Not Working

Hey,Not sure if anyone here is able to help, my current contract includes an additional "add-on" but when trying to add this via the TXT service it says that the service is currently in high demand and to try again later.When trying to add via my acc...

UnluckyXIII by Established Contributor
  • 3574 Views
  • 8 replies
  • 0 Helpful

Resolved! Ee perk cannot generate code

Hi, when I try and generate a new code I receive following error message - Unable to Retrieve Code at this current time,I have 3 codes left. Any help would be great. I have tried logging out, changing password and different browsers and devices but g...

Jb773 by Visitor
  • 1346 Views
  • 9 replies
  • 6 Helpful

Resolved! EE Instagram advert links to WhatsApp - legit?

Hi, I clicked on an EE Instagram advert last night which looked legitimate and offers a £10 monthly sim for unlimited data and roaming for existing customers. The link opens WhatsApp an EE business account with the number +44 333 880 1511. There's an...

Resolved! Has anyone successfully used their Gift cloud card

Signed up with EE broadband last December and in February received my link to activate the link for the £150 card.clicked on link to claim(did the 'human' verification thing) and takes me to a screen of a picture of creditcard -not clickable and a sc...

ljh2026 by Visitor
  • 2077 Views
  • 1 replies
  • 1 Helpful

Scam Guard increase

Hi, anyone else received a text saying this is going up from £1.50 to £2.00?There is a benefit of receiving Norton anti virus licence which is not something I want or agree with. I was inundated with text and email to subscribe when u bought a laptop...

charp07 by Visitor
  • 903 Views
  • 3 replies
  • 0 Helpful

Resolved! EE Perks not generating code

Afternoon,I hhave noticed there are many others who are experiencing issues with generating an EE Perk code. I have had my NHS EE Perk for a significant number of years. I have all 5 codes available but I seem to be getting an error when trying to ge...

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Carter19 by Visitor
  • 628 Views
  • 5 replies
  • 1 Helpful

Registering for perks

Hi I a, trying to register on ee perks to purchase a new phone but I am receding the email to my works emails address but when it asks me to change password it keeps saying it can’t reset it and I can’t get past this page. This has been happening for...

Elle50 by Visitor
  • 367 Views
  • 1 replies
  • 0 Helpful