Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 70265 Views
  • 59 replies
  • 128 Helpful

Resolved! Employee Discount

What happens to your employee discount when you leave the company. Does it change to a friends and family discount?

Resolved! Add to plan no monthly charge

Hi, I finished my add to plan a little while ago but now it won’t let me add anything else. When I try to, it says that there is no customer monthly charge left. I spoke to multiple advisors and they’ve told me I should be able to add a product and m...

Beats with 24 month Apple Music offer doesn’t work

I ordered Beats Studio Buds + with 24 month free Apple Music and data pass. I received the buds, no additional vouchers or paper work, so I expected the Apple Music to be applied automatically, but it wasn't.I contacted EE who tried to reset and appl...

Smithy79 by Investigator
  • 1091 Views
  • 14 replies
  • 4 Helpful

Resolved! Music data pass

Cant for the life of me figure out to connect my Spotify with the music data pass.Was told by EE person to download via mobile data.Then sign in using my mobile number.There is no option for that when signing in to Spotify and no option that I can se...

Cancelled my EE contract now I need to cancel Netflix

I cancelled my contract with EE in September and I’ve just realised my Netflix account that I got as a free add on with my phone bill is still on there and won’t allow me to cancel it. Please can someone tell me how to cancel so I can pay for Netflix...

Bethg14 by Explorer
  • 468 Views
  • 5 replies
  • 0 Helpful

Resolved! Samsung Galaxy Buds 3 offer - Code not working

I have today finally received my text with link and code to order my free galaxy buds 3. However, after adding the galaxy buds 3 gift item to basket as instructed, and going through checkout, it will not let me apply the given code. I enter the code,...

V8Hilux by Contributor
  • 478 Views
  • 4 replies
  • 2 Helpful

Ee perks

Getting very frustrated with this. I had the perks finally set up despite being unable to  log into account - going round in circles - email correct, password  correct but states account not recognised so try and make new account and it says this acc...

EE TnT/discovery plus subscription renewal

Hello allI have an add on for TNT and/or discovery plus, which I use fairly regularly (so issue isn't due to not using it) and have done so for surely over a year. It is is still an add on on my contract, as part of BT sport, because that was what th...

ee perks

Hi  I am having trouble logging in to my ee perks , my contact is up and i do not want to renew it unless i can log in to my ee perks and access the discount codes.I click forgot password & i never recive the email to reset the password

Resolved! Free xbox game pass ultimate with Xbox bundle

Hi,  so I have now rang EE 6 times over the course of 2 months trying to get the game pass added onto my account for free as part of a bundle I purchased back in November. I have been told multiple times that it is added and I will receive a code wit...