Xbox game pass still subscribed after account cancellation

[richaswr]

Hi,

I left EE some time ago (well over a year) and today I discover on my Xbox that game pass is still present.

I'm unable to cancel this via Microsoft and my EE account has no active service and shows errors in places.

How can I get this cancelled fully? I have not used my Xbox since the EE cancellation

[LeadMagnet1]

Hi Lesley, Appreciated but as I said, this was closed in February this year, 2/2/25 to be exact. Nearly 3 months is pretty considerable.

[Ali_A]

Hi @LeadMagnet1
 

I'll send you private message. Please check your inbox and get back to me when you can.

Thanks

Ali