The EE Community

ORDER PHONE

hi, I ordered phone today i.e 3th JUNE at 16:20 pm. I am not able to track it or not able to understand if it got approved or not. I have my flight on . Where can I know more information regarding the phone? CALL ME OR SEND MAIL PLEASEE I PAID DEPOSI...

Broadband fault

Why can’t I talk to someone at EE anymore? I have been through their text system and they are sending an engineer on Friday, leaving me without internet for 2 days when I have work to do.  We have their tv system too so can’t even watch tv.  I tried ...

All-rounder for iPhone versus All-rounder

I was looking at getting a sim-only all-rounder for iPhone deal, but it looks like this does not include Netflix as an inclusive extra?The plain all-rounder (not iPhone)  deal, at the same price, looks as if it does include this.If I just purchase th...

How do I cancel an old Orange Internet Everywhere contract that is now on EE?

I am currently living abroad and am paying £19.50 a month for the above service that I no longer have access to on my new laptop. I also received a new Sim card 2 years ago but have been unable to activate it as it requires a code to be sent to the o...

Hi, I'm having the same issue, nobody can hear me on a phone call, I've run all the tests on my phone and they all came back fine, I know my microphone isn't the issue and the other people's phones are all working fine too .. it's hella frustrating t...

Order - Code not provided

Does anyone know how this may have happened with a new phone I ordered where dpd tried to deliver it when nobody was home and they sent it back to EE because no Code could be provided 

Can't view my bills online

I've been trying to view my bills online but it just says the service isn't working at the moment. I have tried calling and even though I explained how difficult it is to see bills on my phone screen, all the EE customer service person could do was t...

HR Email or telephone number

Hi,I am an employee of EE and currently on sick leave. I am unable to access the internal system. Could someone very kindly please let me know HR email address or telephone number please Many Thanks   

Hello please help

Hello i just ordered and pay it 15£ for a pack i received today my sim card but does i cant call only i have data and message please someone help me?