Well, I just did what you told me James, and even Microsoft tells me I should seek for help with you!
Literally, they tell me this: "You see, BT/EE is a Telephone service provider in Ukraine which provides this kind of Game Pass Ultimate services, since these services are managed by them, we cannot make changes to this subscription and this is the reason why it has not been possible for you to manage your subscription, since they are the only ones who can."
So, who's gonna help me with this?
I can't make an account on BT to manage my subscription like it said in your page cause I'm from Mexico, my phone (which is a requirement) isn't accepted for obvious reasons.
Now, I have to ask. You tell me that if I am not a BT customer as such, then they cannot charge me directly, right?
I'm asking cause I made the purchase from https://www.eneba.com/latam/.
So, what's gonna happen now if I can't manage my subscription to deactivate the periodic billing? Cause neither through the Microsoft page nor through the console does it let me manage it because it turns out that you are the ones who should manage my subscription. When I click on "Manage" it sends me directly to this page. So what happens?
