02-11-2023 09:07 PM
Hi,
I have received a 30% EE Friends and Family Discount code from my dad who works for BT. The plan I am looking at is 36 months for the phone but 24 months for the SIM.
Does this discount expire at the end of the contract? If so, will it expire after the 24 month SIM contract or the 36 month phone contract? I have only ever done 24 months for both phone and SIM, so not sure if my plan will suddenly become more expensive if the discount expires once my SIM contract ends despite still having another 12 months on the phone contract, if that makes sense.
Thanks in advance.
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02-11-2023 09:17 PM
@JordanMuncaster the discount will only apply to the tariff not to the device if you go via flex pay. The friends and family discount will remain on your account indefinitely, providing you’re still eligible for it. It doesn’t just end so when you upgrade again providing you’re still eligible for it it will remain. You just put in a new F&F discount code that your dad has to give you. So at the end of 24 months you could upgrade to a 12 month sim not contract and have a F&F discount on that and see out the remaining 12 months for the device.
02-11-2023 09:17 PM
@JordanMuncaster the discount will only apply to the tariff not to the device if you go via flex pay. The friends and family discount will remain on your account indefinitely, providing you’re still eligible for it. It doesn’t just end so when you upgrade again providing you’re still eligible for it it will remain. You just put in a new F&F discount code that your dad has to give you. So at the end of 24 months you could upgrade to a 12 month sim not contract and have a F&F discount on that and see out the remaining 12 months for the device.