What is my tech add on?

[Katie85m]

Hoping someone can help me. I have mine, daughters and sons contract all billed together monthly. Last couple months it has gone up. So I’ve looked at each number and my son is being charged £11 for a tech add on. Yet when I go to his number and select add ons or subscriptions it says he doesn’t have any. I’ve not had any tech to be charged for. I have Apple TV subscription but that’s charged extra on my number. Any ideas what it could be? 

[Lesley_W]

Hi @Katie85m 

Welcome to our community.
 

A “Tech Add‑On” usually means you’ve chosen to spread the cost of a tech product, like a device or accessory, by paying for it monthly alongside your plan.
 

If you’re unsure what yours relates to, get in touch we’ll help you track it down.

Lesley