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Upgrade

Dragon1970
Visitor

‎18-09-2024 12:39 PM - last edited on ‎18-09-2024 12:51 PM by EE Community Moderator

Hello. i have upgraded my phone from Samsung Galaxy A54 To Samsung Galaxy. S24 Ultra. For my existing Number . The Bundle should come with a Samsung Chromebook. Which i cant seem to claim. All This was done 18/09/2024. 

Can you help please. Regards. Duane.

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

 

0 Helpful
1 REPLY 1
Alex_H
EE Community Support Team

‎18-09-2024 02:40 PM

Hi @Dragon1970,

Welcome to the EE Community 🙂

Great to hear you have recently upgraded with us to the S24 Ultra, I hope you are enjoying the new phone.

There is an offer on to get a Galaxy Chromebook Go with this phone at the moment, it is claimed directly with Samsung from here Home - Samsung Promotions (samsungoffers.claims)  Is this where you have been trying to submit your claim?

Alex