EE Perks Login Issue

[Double_O]

Hello,

I initially registered for an EE Perks account but couldn’t access my work email straight away to complete the verification required.

I now have access to my email account but the account I setup on Perks has been deactivated due to the amount of time that has passed. I can no longer register again with the same details as the system recognised my previous details, how can I solve this issue?

thanks 

[James_B]

I can help you with this @Double_O 

I've sent you a private message to take some details.

James

[Connie182]

Hi, I’m having the same problem with mine too and I’m not sure what to do! Thanks

[James_B]

Hi @Connie182,

Welcome to the EE Community. 🙂

Is your account showing as deactivated?

James

[Connie182]

Yes it is. Reset password to get logged in as it said my details were incorrect and then it said my account had been deactivated. Thanks. 

[James_B]

No problem @Connie182 

I've sent you a private message to take some details.

James

[ellieoreardon]

I am having this problem too can someone help please.

[Christopher_G]

Hi @ellieoreardon 

I've sent you a private message to get some information from you.

Could you have a look and get back to me please?

Thanks

Chris

[Debbie1581]

Hi there i am having a problem with ee perks ,it is saying i have to revalidate as it has been 24 months, however if i put my works email  of which it is asking for ,it says its already in use?

[Linzi_H]

Hi @Debbie1581 

I know you'll be keen to get access to your Perk account again, and the quickest way to get this resolved is to contact us directly. 

One of our Guides can reach out to the Perk team on your behalf, and then let you know the best next steps to gain access again.

I hope this helps.

Linzi 😊