Upgrade any time and pixel 8

Pawn43
Explorer

‎22-10-2023 11:44 AM

I'm on an upgrade any time plan (with a Pixel 7 pro), but when looking for upgrade options the only phone on offer on display is the google pixel fold. I want to upgrade early to Pixel 8 pro in time for the watch promotions.

Is that not possible? Does anyone know? 

Thanks!

 

0 Helpful
3 REPLIES 3
Christopher_G
EE Community Support Team

‎22-10-2023 02:07 PM

Hi @Pawn43 

Welcome to the community.

Yes, you should be able to pre-order on an upgrade. Could you try doing this on a different device/browser to see if you still get the same options?

Chris

0 Helpful
Pawn43
Explorer

‎03-11-2023 12:14 AM

I did. it didn't help. it eventually got added but only after the promotion was over.

0 Helpful
davecres1
Contributor
Contributor

‎04-11-2023 07:45 AM

For the future if you can't find what you want on an early upgrade through the web it's best to go into your nearest EE store. Ive found that the store has access to options that may not be visible on the web. Its mainly tied to tariffs available as in some cases you have to increase the monthly charge to above your current one depending on where you are in current contract.

My local store has always succeeded where the website hasn't and you are doubly sure your order has been accept4ed.

0 Helpful