24-04-2020 12:38 PM
Hi,
I am trying to log into EE Perks and am registered but it is not accepting my password nor will it allow me to reset the password - have tried several times but never get the reset email. I have checked my junk folder and they are not in there and cannot re-register as I get the message to say I am already registered.
Any help is most appreciated.
Thanks,
CA
24-04-2020 12:43 PM
I am also having problems logging into EE perks - will not accept my password, doesn't send a reset password email (have checked spam/junk folder) and won't let me reregister and says I am already registered.
Please help.
Thanks.
25-04-2020 10:43 AM
Hi @CazAngell
Welcome to the community. 🙂
I've sent you a private message to get some information from you.
Please take a look and get back to me.
Thanks
Chris
03-10-2020 01:51 PM
I am also having problems logging into EE perks - will not accept my password, doesn't send a reset password email (have checked spam/junk folder) and won't let me reregister and says I am already registered
03-10-2020 03:58 PM - edited 03-10-2020 03:58 PM
05-10-2020 01:27 PM
I have never had a confirmation email to verify
05-10-2020 01:35 PM
Hi @Gracep1990,
Have you checked your spam/junk folder?
If you can't find the email there, please contact your IT support team and ask them to check external emails from the domain @ee.co.uk are allowed.
Thanks
James
05-10-2020 01:41 PM
Yes I have checked spam/junk. It's set up to my home email as I was on maternity leave when I applied.
05-10-2020 01:44 PM
Hi @Gracep1990,
Did you upload your work ID as proof of employment when you registered?
Thanks
James
05-10-2020 01:54 PM
Yes