03-10-2023 09:16 PM
I'm getting same error message as everyone else WB402.
Tried
Going through phone (samsumg & iphone), tablet, laptop
Tried
Edge, chrome, Firefox, silk
Tried
Wifi on, wifi off
Tried
Via bt link, ee link, link sent on text, full website address on all the above
Turned phone off & on, no difference
Checked I have the add on
If anyone has any idea where to go from here, I'd appreciate any suggestions
03-10-2023 09:47 PM
Same here
!
04-10-2023 08:31 AM
Hi @Ness66 and @EllieOwen
Have you both used this service before, or is this the first time? Have you tried activating your account on this TNT Sports page? Are you using the discovery+ app?
Chris
07-10-2023 02:55 PM
I've tried every link known to man. Nothing works. I either get the error code or technical issues
07-10-2023 02:58 PM
Thanks @Ness66
In this case, we will need to get this looked into in more detail for you.
Please call us on 150 and the team will be able to help you further.
Leanne 🙂
07-10-2023 03:01 PM
I have Leanne. They don't know how to fix it either, as I'm sure you must be aware given the number of people complaining about this issue.
I came to see if someone had a tweek or suggestion I hadn't tried
It's terrible service 🤷♀️
07-10-2023 03:07 PM
How long have you had the TNT Sports add-on? @Ness66
You can check the date this was activated in your My EE.
Leanne.
07-10-2023 03:13 PM
I've had bt sports via ee for about 3yrs,
07-10-2023 03:22 PM
Thanks @Ness66
What happens if you follow the below steps?
Please see the How Can I Watch TNT Sports with EE? | TV and Sport Help | EE for full details.
Leanne 🙂
07-10-2023 03:25 PM