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Trouble logging in to perks

Boorman
Investigator
Investigator

I am having trouble logging in to the perks account keeps saying not valid, try to change password not receiving a link, what do I do, please help

seems like a lot if people have had trouble

12 REPLIES 12
Katie_J
EE Community Support Team

Hello @Boorman. 

Thanks for coming here. 

Have you been able to log in previously OK?

Katie

I am new to this site, this  is the first time logging in, now tried numerous times ‘ can’t log in

Katie_J
EE Community Support Team

Thanks for getting back to me @Boorman. 

To log in to your EE Perks account you must register for an account first. 

Have you been able to do this and verify your account via email?

Katie

Katie_J
EE Community Support Team

Hi, 

Are you able to check both your Spam/Junk folders @Boorman?

Speak soon, 

Katie

I have registered but have not received an email verification ! Tried several times

Katie_J
EE Community Support Team

Thanks for trying @Boorman. 

I have sent you a private message for more details. 

Katie

I have checked spam nothing there

will I have verification go to my work email or personal email ?

I cannot see my work email at the moment 

thanks

Christopher_G
EE Community Support Team

Hi @Boorman 

Have you replied to @Katie_J's private message?

Chris