05-01-2026 06:30 PM
Is anyone having trouble logging in to their account. Mines been unavailable for weeks?
Solved! See the answer below or view the solution in context.
05-01-2026 08:39 PM - edited 05-01-2026 08:41 PM
@MazzabottYou need to call customer support and request that they reset your online account.
But can you access your online account? If you can then try clearing the phone browser history and cookies and try again. If not you need to call.
05-01-2026 08:39 PM - edited 05-01-2026 08:41 PM
@MazzabottYou need to call customer support and request that they reset your online account.
But can you access your online account? If you can then try clearing the phone browser history and cookies and try again. If not you need to call.
05-01-2026 09:05 PM
Yes, same problem for weeks. I rang up to have them fix it, and do some data gifting. They moved the data, but still no app.