SIM card and Apple Watch

[Louvictoria]

I have recently changed over to EE and have a sim only contract, I’d like to add an Apple Watch onto my plan but when I go into shop it tells me I can’t add another product to my account at this time. 
does anyone have any advice please? 
thanks in advance 😊

[Jon_K · Accepted solution]

Hi @Louvictoria.

I'd recommend getting in touch with our Customer Care team about this so they can check your account.

They'll be able to find out why this is happening.

Jon