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Roaming in South Africa

vlc126
Visitor

Hi how much is it for my daughter to use her phone in South Africa ? Can I buy a 2 week roaming pass for her? She’ll need internet and texts. She will not be calling the uk 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @vlc126 

Welcome to the community.

Please take a look at our roaming costs tool for South Africa. It's worth texting ROAMING to 150 before travelling too, just to make sure the SIM is set up for using it abroad.

Chris

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5 REPLIES 5
Christopher_G
EE Community Support Team

Hi @vlc126 

Welcome to the community.

Please take a look at our roaming costs tool for South Africa. It's worth texting ROAMING to 150 before travelling too, just to make sure the SIM is set up for using it abroad.

Chris

XRaySpeX
EE Community Star
EE Community Star

The Roam Abroad Pass is not valid in S. Africa.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

As the roaming checking part of the iOS app is rubbish, is roaming in South Africa still not supported by EE ? 

The link that you included doesn’t work !

Chris_S
EE Community Support Team

Hi @Fourqtwo You'll be able to use your phone in South Africa if you were to travel there.

To see all of the charges involved, just click this link here, this should take you straight to the South Africa call charges and bundle options: South Africa

Chris S

XRaySpeX
EE Community Star
EE Community Star

@Fourqtwo : If you are on contract, you may use your usual UK allowances outside the EU with up to 50 GB data per billing month if you have more, when you buy the Zone 1 Pass for £5 / day or £25 / week. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/southafrica.

If you are on contract, just remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.

If you are on PAYG, just make sure you had already used your PAYG SIM to make a call or text in the UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP