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Resolved! SIM Question

Hello, I bought an 8GB SIM card plus 500 minutes and unlimited texts. So there's no subscription, no out-of-bundle charges or other fees?

To23 by • Contributor
  • 360 Views
  • 43 replies
  • 6 Helpful

Unable to activate Xbox Games Pass Ultimate

I subscribed to EE broadband and couple of months ago and got a free 12 months Xbox Games Pass Ultimate. I got the text message to confirm this. I have tried to click on the link in the text but it redirects to my account without a way to activate th...

Paolo11 by • Visitor
  • 13 Views
  • 1 replies
  • 0 Helpful

BT remotes with voice control

There are several remotes advertised offering voice control for the EE TVpro box. I bought one but it does not work. Spent quite a lot of time with an EE adviser who seemed to find it hard to understand that it did not work. Gave up in the end. Trawi...

Resolved! Sending back equipment

Hello, I am supposed to return a Smart Hub Plus and 4G router, but I only received one bag for 1 day of special delivery. I'm unsure what equipment goes in the bag. Would I be able to send them both back in the bag together? I have been told two diff...

Dexter20 by • Investigator
  • 493 Views
  • 6 replies
  • 1 Helpful

unable to register

I am unable to register to EE Perk as the box for Company Email does not accept my email address.  Could you help please.Thanks Robert

Bobgee by • Visitor
  • 17 Views
  • 1 replies
  • 0 Helpful

No order update

I purchased a new contract Iphone 16 Pro Max on 19th March and I've still had no updates.

Bills

I can see my mobile bill but not my broadband bill not even where I can the broadband icon  please help

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EE Learn Live

This year Learn Live is back on Thursday 20th February at the White Rabbit, Shoreditch. What is Learn Live? Learn Live is an event aimed at 11-14 year old's (with their guardian), and an opportunity ...

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Passkeys for your EE ID

This month we’re helping you get super secure with the launch of passkey. Set up passkey from the EE app (or the Profile section on ee.co.uk) and you’ll be able to use it to log in, instead of remembe...

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New locations for 5G standalone

  We’re bringing our 5G standalone network to 16 new locations before the end of the year with more locations to follow. That means EE’s most advanced mobile network will be live in more than 30 major...

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