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Re: EE Roam Abroad Pass

Nikita22
Visitor

‎22-11-2022 12:42 PM

Hi,

I read that the monthly roaming pass is £10, has it now gone up to £11.40?

Also, do I message ROAMING PASS to 150 the day before I go on holiday or the day I am going?

Thank you

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎22-11-2022 01:38 PM - edited ‎22-11-2022 01:38 PM

Yes, it's been £11.40 for some time now but some help pages haven't been updated.

The Roam Abroad Pass is charged pro-rata from the day you order it (text ROAMING PASS to 150) to the day you cancel it (text STOP ROAMING PASS to 150). You do start by paying up to the next bill date. Then in the billing month you cancel it you will get a rebate for the days after you cancel.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Leanne_T
EE Community Support Team

‎22-11-2022 02:25 PM

Hi @Nikita22

Thanks for coming here.

Just to add, if your account is on pay monthly, check your My EE account to make sure roaming and call abroad is active, see our EE Roaming - Getting ready to use your phone abroad post, for help on getting set up.

Leanne.