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Pixel Pro Reward

Greefy67
Investigator
Investigator

I've just orderd a Pixel Pro,

Lovely thing.

And now I'm at the point of applying for my free watch (My wife has alrady called dibs on it)

I've sent everything they ask. Kinda, I don't actually have an emailed receipt. Just a couple of texts and a delivery note.

The delivery note isn't good enough. The texts don't have a logo on.

Is it deliberately set up to make it as difficult as possible to claim?

Surely the fact that they delivered it, I'm on a new tarrif, I've provided the phones IEME (Or whatever it is) and I'm paying the bill should be enough?

Why so difficult???

 

4 REPLIES 4
Katie_B
EE Community Support Team

Hi @Greefy67

Thanks for coming here. 

Usually a delivery note is acceptable. 

I'd recommend giving us a call and seeing if our customer care team can provide you with a proof of purchase. 

Katie

Greefy67
Investigator
Investigator

Just on 150? 

Profile closed
Not applicable

Hello @Greefy67 

Yes that's correct 

Greefy67
Investigator
Investigator

Thanks for the advice.

The system works 👍