12-08-2024 03:14 PM
I have purchased a Google pixel 8 with a promo to claim a free Asus Chromebook Flip. A link to claim this hasn't been sent to me, how do I get to the right place? Thanks
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12-08-2024 04:10 PM
Claim Here as of 17th August (Minimum of 14 days/Maximum of 45 days after you have received your Device)
12-08-2024 03:53 PM
I'm in the same position so would also like to know
12-08-2024 04:10 PM
Claim Here as of 17th August (Minimum of 14 days/Maximum of 45 days after you have received your Device)
13-08-2024 07:38 AM
Thank you for this, I was advised I would get a link 24hrs after purchase to claim the free gift. I am assuming the 14 day wait is to ensure it passes the returns window?
This should be communicated I believe.
Thanks again.
13-08-2024 08:22 PM
If I have purchased this today and have to wait the 14 days to claim it will be past the 17th of August?
13-08-2024 08:30 PM - edited 13-08-2024 08:30 PM
Yes. You can claim 14 days as of today. The 17th is the FIRST day you could claim, I assume they went on sale and some would have purchased it around the 3rd.
14-08-2024 08:33 AM
Hey there @Georgie_99
Welcome to the Community 😁
@killyouridols08 is bang on the money here, the 17th of August is the date that the window first opens for claims.
You have a 30 day window from once you've had the device for more than 14 days, so if you purchased this on the 13th you would personally have between the 28th of August the 27th of September to claim.
The promotion lasts until the 30th of September, so the claims window will vary from customer to customer depending on when their order was placed.
Peter
29-09-2024 09:05 AM
How do I go about this if I have lost my paper invoice?
29-09-2024 11:33 AM
Thanks for coming to the community.
If you get in touch with our billing guides, they can get a proof of purchase sent over that you can then use to claim the ASUS Chromebook Flip.
Michael