how do I claim my ear pods for Samsung s24 offer

[Essexman68]

hello 

I have recently brought the Samsung s24 with the free ear pod offer .How do I claim?

[Northerner]

Hi @Essexman68 

When did you get the deal and was it online or in-store.

Thanks 

[Michael_D]

Hi @Essexman68 

Welcome to the community.

I don't see a current offer for the Samsung S24 with free ear buds.

There is an offer to get a free Galaxy Chromebook Go in Titan Grey when purchasing the Samsung S24, S24+, S24 Ultra, Fold6 or Flip6 handsets between 23rd Aug to 3rd Oct 2024, which can be claimed with Samsung.

The only offer at the moment for ear buds is to get Buds FE and £100 cashback with purchases of the Samsung S23 5G or S23 FE 5G handsets between 8th Aug to 1st Oct 2024.

Michael

[Essexman68]

I got the deal on line

[Northerner]

Hi @Essexman68 

When did you order.

Are you sure it's an S24 as @Michael_D mentions above.

Thanks